Terms Of Service

Welcome to silavium.com (hereinafter referred to as “we” or “this website”). Please read the following terms and policies carefully before using this website. By using this website, you agree to abide by these terms.

1. Terms of Use
   This website and its content are for personal, non-commercial use only. Unauthorized copying, distribution, or commercial use of this website’s content is prohibited.
   Users must ensure that all information provided is true, accurate, and kept up-to-date.
   This website reserves the right to modify, suspend, or terminate services at any time without prior notice.
   Users may not use this website for any illegal activities or actions that harm the interests of others.
2. Shopping Terms
   All product information (including price, inventory, specifications, etc.) is subject to the real-time information on the website.
   We reserve the right to modify or cancel orders if errors or inaccuracies are found.
   Order confirmation is subject to successful payment and email notification.
   Payment methods include credit cards, debit cards, and other payment channels supported by the website.
3. Return and Exchange Policy
   Customers can request a return or exchange within 30 days of receiving the goods.
   Goods must be in their original condition, unused, unwashed, and with original tags and packaging.
   Promotional or discounted items may not be eligible for return or exchange; please confirm before purchasing.
   Return shipping costs are usually borne by the customer, unless the product is defective or the wrong item was shipped.
   Refunds will be processed within 5-10 business days after the return is confirmed.
4. Shipping and Delivery
   We provide shipping services within the United States.
   Shipping costs, estimated delivery times, and shipping methods will be displayed at checkout.
   Standard shipping usually takes 3-7 business days, and expedited shipping takes 1-3 business days (depending on inventory and logistics).
   Our partner logistics companies include USPS, UPS, FedEx, etc.
   Customers must provide accurate shipping information; otherwise, it may result in delivery delays or additional costs.
5. Intellectual Property
   All content on this website (text, images, designs, trademarks, and logos) is owned by this website or its licensors and is protected by copyright and related laws.
   Unauthorized copying, distribution, or commercial use is prohibited without written permission.
6. Disclaimer
   We strive to ensure that the information on this website is accurate, but we do not guarantee that all content is completely error-free. We are not liable for any direct or indirect losses resulting from the use of this website or the purchase of goods, unless otherwise required by law.
7. Privacy Protection
   Our privacy policy applies to all collection and use of user information. Please refer to the Privacy Policy for details.
8. Governing Law and Dispute Resolution
   These terms are governed by the laws of the United States.
   Any disputes arising from these terms shall first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to the competent court in the company’s location.